1 minute read
We all know that professionals aren’t known for reading instructions thoroughly. This often results in multiple calls and emails as they try to complete their application or renewal requirements — often at the last minute!
With former Executive Directors on staff, we remember spending too much time on the phone helping applicants find the correct forms to complete — or helping certificants pay their renewal fee online. There has to be a better way, right?
Certemy's credentialing management solution automatically alerts professionals when they have incomplete requirements that are coming due — and then guides them through completion step by step on their computer or smartphone. So you get more 100% complete submissions — and fewer phone calls and emails.
When professionals do need your help, Certemy provides a "Login As" impersonation feature that lets you log in with the professional, see what they are seeing, and help them complete their task. You can even complete tasks on behalf of an applicant or certificant. Either way, we'll automatically track who did what and when.
Our customers tell us our "Login As" feature is one of their favorites. It eliminates endless back and forth between applicants and staff, minimizes frustration from less tech-savvy professionals, and saves considerable time for board staff.
We'd love to help ensure you never review another incomplete application or renewal again! Book a personalized demo and we'll recreate your current application and renewal requirements so you can see exactly how Certemy would work for your board.
Are you a professional certification board or association? Learn more about the problems we can help you solve using our professional certification management software.
Are you a state board for professional and occupational licensing? Learn more about the problems we can help you solve using our professional licensing management software.
Are you an employer of credentialed professionals? Learn more about the problems we can help you solve using our employee compliance management software.