ICAADA Case Study


Justin Beattey, Deputy Director of the Indiana Credentialing Association on Alcohol and Drug Abuse (ICAADA), explains how his board was able to reduce application and renewal processing times from 60 days to 3 while cutting office expenses by 15% and reducing inbound phone calls and emails by 30%.


About Justin Beattey

Justin holds multiple peer recovery and clinical-related credentials. He works alongside the behavioral health community to strengthen the workforce through education, support and advocacy for marginalized populations and those seeking or in recovery. His dedication to the mentality of 'any positive change' and 'any pathway of recovery' allows all to feel included in the recovery process. Justin continues to work towards advancing the efforts of those who wish to ensure there is equity in the recovery process for everyone.


Indiana Credentialing Association on Alcohol and Drug Abuse (ICAADA) advances the field of alcohol and drug abuse through co-occurring disorders prevention and treatment through the provision of addiction professional testing. ICAADA provides substance use professionals with continuing education by offering credentialing and training programs, advocacy, and membership services.