Regulation in the time of COVID-19 — An Executive Director's Perspective


Tobi Zavala, Executive Director, Arizona State Board of Behavioral Health Examiners, explains how she's managed the challenges of regulating during a global pandemic and shares some great insights on what's next for the regulatory community after COVID-19.


About Tobi Zavala

Tobi Zavala is the Executive Director of the Arizona State Board of Behavioral Health Examiners (AZBBHE). She was appointed as the Executive Director of AZBBHE more than five years ago after first serving as Interim Executive Director, Deputy Director, Assistant Director, and Compliance Officer. Tobi is a graduate of Arizona State University where she received a Bachelor of Social Work.

Tobi’s goals for AZBBHE are to maintain the safety and welfare of the public, ensure applicants and licensees are treated fairly and equitably, and monitor behavioral health and licensing trends to keep the Board aligned with federal and national standards. Tobi’s passion is to ensure that she and her staff strive for continual improvement in Board operations. Her commitment to the Board and committee members, the public, and licensees is that she will enhance processes and procedures where possible, while maintaining the integrity the regulated community has come to expect from her Agency.

Tobi is also a board member for the American Association of State Counseling Boards (AASCB), serving in the role of Executive Director Representative.

About the Arizona State Board of Behavioral Health Examiners

The mission of the Arizona State Board of Behavioral Health Examiners is to establish and maintain standards of qualifications and performance for licensed behavioral health professionals in the fields of counseling, marriage and family therapy, social work and substance abuse counseling and to regulate the practice of licensed behavioral health professionals for protection of the public.