LOS ANGELES—July 9, 2020—Certemy, a leading provider of certification management software for professional certification boards, announced today that the Indiana Credentialing Association on Alcohol and Drug Abuse (ICAADA) has generated a significant return on investment (ROI) using Certemy to automate their paper-based certification programs.
In the first 12 months, Certemy has helped ICAADA reduce application step review and renewal processing times — from 60 days to 3 days — and reduce annual operating expenses by 15% by eliminating printing and postage costs.
"We knew automation could reduce processing times and lower costs, but we could never find a solution that was both affordable and easy to use for our staff and professionals," said Justin Beattey, Deputy Director of ICAADA. "12 months in, after an easy implementation process, we couldn't be happier with Certemy. The reduction in processing times and administrative costs have exceeded our expectations, and Certemy's customer support team has been by our side every step of the way."
What problems will Certemy solve for ICAADA?
ICAADA needed to automate a manual, paper-intensive system that created a significant administrative burden, delayed application review and approval times, and incurred considerable print and postage costs. In particular, Certemy's automated certification management software has allowed ICAADA to:
Why did ICAADA choose Certemy?
ICAADA knew they needed to automate their manual certification programs but didn't think they could afford a software platform that could address all their needs while being easy to learn, easy to use, and easy to change over time. That changed when one of their board members attended a conference hosted by the International Certification and Reciprocity Consortium (IC&RC) and heard about Certemy from other IC&RC boards. ICAADA took a close look and chose Certemy for the following reasons:
Learn more about Certemy's professional certification management solution at certemy.com/solutions/professional-certification-management-software. To see a short video of Certemy in action, visit certemy.com/l/certification-management-product-tour-video.
About the Indiana Credentialing Association on Alcohol and Drug Abuse
Indiana Credentialing Association on Alcohol and Drug Abuse (ICAADA) advances the field of alcohol and drug abuse through co-occurring disorders prevention and treatment through the provision of addiction professional testing. ICAADA provides substance use professionals with continuing education by offering credentialing and training programs, advocacy, and membership services. Learn more about ICAADA at https://icaada.org.
Certemy is a leading provider of affordable, easy-to-use certification management software for professional certification boards. Our platform streamlines and automates certification application and renewal workflows to help certification boards become more efficient, transparent, and agile while reducing IT costs and administrative burdens.
Certemy delivers the lowest cost of ownership for any comparable solution with predictable Software-as-a-Service (SaaS) pricing with no implementation, training, or change fees. We also provide the only certification management solution that allows board staff to change application and renewal processes without IT help or programming. Our platform scales to support boards of every size — from those managing a few hundred professionals to those managing over 100,000.
An active member of the credentialing community, Certemy is a proud member of The Council on Licensure, Enforcement and Regulation (CLEAR), the Institute for Credentialing Excellence (ICE), and the Association of Test Publishers (ATP). Learn more about Certemy at certemy.com.