For health-based service industries, Human Resources (HR) executives must ensure the successful recruitment and retention of qualified professionals. For the pace of advancement and growth in the telehealth sector, this requires mindful examination of certified professional certifications. To evaluate managerial certifications, HR executives should consider the reputation of the certifying organization, depth of the credentialing program, and body of study for the certification.
Properly credentialed certifications reflect high quality qualifications and ethical principles. As HR execs assess a prospective applicant’s certification, they must first evaluate the validating institution. Strong certification may come from well-known institutions such as a state university or professional organization. Such certification may signify the qualifications of a professional manager due to the standards of academic and professional standards of the certifying organization. Additionally, the HR exec should review whether the institution is registered with the appropriate trade unions, industry regulators, and academic boards.
In addition to examining the certifying institution, HR execs should evaluate the depth of certification program. Credentialing should include written, practical, and/or verbal elements that involve subject-specific assessment. A managers’ certification which requires a combination of these will demonstrate a knowledge beyond the minimum level of competencies in telehealth and related areas. Furthermore, the quality of an individual’s certification should not just be marked by time-based qualifications; rather, HR execs should carefully assess the scope and rigor of the certifying program.
The body of study for the certification should also be scrutinized. A certification in management implies broad knowledge in business areas such as marketing, finance, operations and project management. This may also require knowledge in industry-specific topics such as health care services, biotech, or software engineering. HR execs should consider how up to date a certification is in the latest advances in technology and changes in the regulatory environment. Certifications in management should also reflect familiarity with emerging trends in the field, with the ability to combine different fields of knowledge.
Evaluating management certifications requires a comprehensive review of both the certifying organization and the body of knowledge of an individual’s certification program. Such assessment allows HR execs to make informed decisions about the qualification of a professional manager. By understanding the importance of a proper certification and its relevance to the field, HR execs can recruit competent personnel and ensure a successful telehealth organization.