Certemy helped us intake an entire field of counselors in a very short period of time and allowed us to achieve a goal that would have otherwise been unachievable. The software has already paid for itself and we plan to move the rest of our certifications to Certemy very soon.
Executive Director, Mental Health & Addiction Certification Board of Oregon
Tasked by the state of Oregon to credential many thousands of new unlicensed Mental Health workers by end of 2019.
Board could not have taken on the new credential with current staff and old manual process and the expansion opportunity would have been lost.
Historically confined to a single office, in Portland, limiting reach to outlying regions.
Needed extensive data analytics that would have been impossible with paper applications and manual data entry.
Grew certification revenues by 30%.
Reduced staffing costs by 50%.
Added a new credential for thousands of new counselors in a few months.
Greatly reduced the amount of paperwork and number of phone calls and emails required to process the new credential.
Transitioned from 10 staff in one location to 10 staff across 5 locations serving twice as many counselors and enabling the board to build a stronger presence statewide.
Positioned board to take on more credentials driving more revenue.
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