Telehealth Compliance

Amidst the increasing emergence of telemedicine within the healthcare sector, a vital requirement has been to ensure the credentialing processes meet the guidelines framed by different regulatory bodies. Credentialing remains a central requirement for any healthcare organization and accordingly, is critical for telecare providers offering remote medical advice and follow-ups.

Given the challenges to ensure effective patient access to care and services, which adapts to the changing healthcare regulations, telemedicine organizations must ensure that their credentialing management system is up-to-date and agile. The introduction of compliance and credentialing management is the best approach to not just expedite the process, but also to provide full compatibility with the ever-changing regulations.

Mainstream healthcare organizations witness a continuous effort to update the credentials of the associated practitioners, up-skill the coordination teams, and gain insights into the approval of the paid services. Similarly, an efficient and tightly integrated credentialing cycle is fundamental to success in the telemedicine industry. An automated credentialing process has multiple aspects and features, including staff-screening, authorities’ confirmations, background verification and employee authentication. This clearly implies that a processing cycle which relies on manual credentials or excel sheets may render telemedicine organizations inaccessible to several companies and healthcare payloads, who are largely driven by data.

Therefore, for telemedicine organizations, implementing a streamlined credentialing cycle requires investments that go beyond introducing system-driven credentials. An effective and enterprise-level credentialing management solution relies heavily on the integration of identity and access management systems. Such solutions enable telemedicine companies to gain total control over authentication and verification of documents, safe storage of confidential data, maintenance of database records, etc. This along with an integrated workflow architecture allows these companies to monitor the stages of the credentialing process and audit access capabilities meanwhile.

In addition, such solutions can even provide single-sign on and two-factor authentication to initiate, store and process user credentialing workflow. A comprehensive and integrated credentialing management system that offers robust identity and access control platform is essential for the telemedicine industry to ensure that adequate security is presented when patient information is shared between practitioners and other healthcare organizations.

The employment of credentialing management solution not only supports the regulatory compliance needs of the telemedicine industry, but also helps to lower costs, improves quality of care and services while speeding up the process. It helps to ensure the trustworthiness of practitioners and foster the efficient and accurate exchange of patient information.

In this scenario, an ideal credentialing management system for the telemedicine industry must consist of a robust and secure system competent enough to quality-check the typically miscellaneous credentials provided by practitioners. Such a system should be customer friendly and it should also have predictive processing capabilities to make it easier for the credentialing analysts to approve or deny credentialing requests.

Overall, it is essential to embark on efficient and cost-effective credentialing management solutions for improved access in the telemedicine industry. Introducing the right credentialing management solution may help telemedicine organizations to gain reliability, trustworthiness and presence in the healthcare industry.