Telehealth Compliance

Recent developments in the telehealth industry make it essential for HR executives to consider the implications that come along with neglecting to integrate a certification management software. With an ever-shifting landscape of licensure requirements, third-party regulations, and expanding services, current workflows do not provide optimal or consistent support to credentialing processes. Furthermore, manual processes are still extremely common in the industry, creating an alarming level of potential inaccuracies and a severe impediment to managing and maintaining organization operations.

The imprecise manual method of record-keeping frequently used in the telehealth industry brings unreliability, hampers visibility, and erects challenges to the timely completion of credentialing processes. With existing technologies, there have been advances that address such issues as data duplication, competing applications and document transfers, but many out-of-date organizations have yet to take advantage of these advances. A reliable certification management system can substantially reduce the resources and time needed to acquire, maintain, and distribute profiles, while simultaneously bringing tangible effects to the operating efficiency of provider credentialing.

Without properly unified credentialing profiles, the telehealth industry is greatly exposed to considerable risk. Not integrating a certification management software can lead to incomplete aggregate picture of practitioners and organizational exposure due to non-compliance with regulatory bodies or lack of documentation. Time-consuming manual processes can also lead to backlogs, and fall out of compliance with various credentialing boards. Furthermore, there is additional risk of relying on administrative staff for often complex credentialing processes with paperwork updates, health plan updates, and r-sites as organizations expand services.

It is essential for HR executives in the telehealth industry to be mindful of the dangers that come with not integrating a certification management software. Taking advantage of the available technologies will allow organizations to keep up with the complexities of regulatory and accreditation updates while eliminating paper-based filing. This will allow the effective tracking of all the documentation and evidence needed to remain compliant while increasing competence and cost savings. The risks of not having an automated system are simply too great, potentially costing organizations time, money, and reputation.