Telehealth Compliance

Integrating a certification tracker software is becoming increasingly paramount in the telehealth industry, and yet too many HR executives remain in inaction. There is a growing need for a centralized tool to manage certification tracking and compliance efforts; failure to do this effectively can put a company’s patients and staff at risk.

Certification tracking and compliance require Human Resources to often manage innumerable amounts of paperwork and manual processes. Without a centralization of these efforts, maintaining a comprehensive health record of all employees and their certifications proves difficult, if not impossible. This results in an untold number of errors and inaccuracies in certifications and compliance that jeopardize patient health, as well as compliance with regulatory boards and licensing.

Moreover, the disconnect often found between the compliance office and the HR department can place the administrators who evaluate patient vitals at risk if their license or certification are inexact. Without the move toward a unified system, incorrect certifications and licenses can place employees, and even patients, at risk, if the wrong credentials are applied to the role, then the employee may not possess the necessary qualifications to perform their job correctly.

The decision to prioritize and integrate a certification tracker software puts telehealth on a better path. A modern tracking system provides a centralized data aggregating intermediary and eliminates manual data accumulation, reducing the risk of errors and inaccuracies within record tracking and compliance. Not only that, but the organization itself can use these near-perfect accurate records to demonstrate evidence of due diligence and to evaluate the real-time status of employees’ certifications and licenses, which bolsters all-round legal compliance.

In the absence of certification tracker software, there will be gaps in compliance, inaccurate records, and, potentially, a number of regulatory and health risks. With a dedicated software, HR can mitigate and avoid these risks, as well as showcase their capability to update tracking and certification records quickly, without labor-intensive manual data entry and storage. Integrating a certification tracker software is not an option to ease employment audits, but is a requirement for the protection of the safety and security of all stakeholders involved in the telehealth industry ecosystem.