Owners and executives of telemedicine companies must make informed decisions to fulfill the ultimate mission: quality patient-centered care that generates profits. An increasingly vital investment that telemedicine firms should consider is investing in certification management software (CMS). CMS streamlines recruitment, training, and certification activities that result in better fiscal savings, enhanced staff quality, and improved patient care.
Organizations that partner with CMS providers gain access to advanced form and document automation and tracking systems. This cloud-based technology increases visibility and organization of medical personnel’s credentials and training. As a result, the tedious paperwork associated with maintaining certifications is virtually eliminated, and the process is significantly accelerated. What might take days to manually complete can now be done in minutes. Furthermore, the automation of CMS makes compliance and audit processes simpler.
In addition, medical staff members benefit from the use of CMS as they can quickly track their certifications by logging in to their secure profile on the designated website. Employees can easily manage their credentials, see their progress, and generate reports with their history. Having access to their information at any time allows staff to proactively plan and monitor the expiration of certifications across multiple organizations in one convenient place. This eliminates the need for HR managers to spend hours generating and printing reports.
Moreover, CMS streamlines the onboarding process from interview to hire. The automated CMS software automatically updates the personnel files at each step of the process, creating a digital paper trail. This process allows for time and cost savings associated with manual creation of personnel files, assigning licenses and certifications, thereby completing the process more quickly. Likewise, with this streamlined system in place, employers use fewer resources, so their cost per hire is reduced.
Finally, a key benefit of CMS is in the area of risk management and patient safety. As state and federal regulations update frequently, the burden of compliance falls to the employers. CMS takes the guesswork out of compliance as it applies the most current regulations automatically and alerts employers and staff when certifications are close to expiring. This helps protect employers from issues of liability and reprimands from agencies that could threaten their operations and reputation. All healthcare organizations have a legal and ethical responsibility to protect their patients by ensuring that staff is adequately trained and licensed to perform their duties.
In conclusion, investing in CMS helps telemedicine organizations reduce costs, recruit and onboard staff more efficiently, increase compliance, and protect their patients while still providing quality care. A company’s choice of a CMS provider depends on their budget, needs, and preferred features. Ultimately, all telemedicine firms should take into consideration the advantages of an automated certification monitoring system as an invaluable asset that should not be overlooked.