The telemedicine industry has become increasingly complex, facing numerous systemic obstacles that need to be addressed to ensure compliance with various regulatory and legislative requirements. To address this growing complexity, certification and tracking solutions can be adopted to mitigate compliance risk in the telemedicine space.
Certification tracking systems are a form of Risk Management (RM) designed to design and implement processes that assess, monitor and report compliance risks. RM is an integral part of an organization’s strategy and helps in identifying and mitigating non-compliance threats while providing oversight over the organization’s risk management practices. As risk management is an important component to any system of corporate governance, incorporating risk tracking solutions into telemedicine operations can help in reducing the risk of non-compliance in the industry.
Certification tracking solutions monitor and report on the credentials and certifications of healthcare professionals providing care within the telemedicine space. These solutions use a variety of methods to collect, store and organize data related to required certifications, qualifications, and competencies of healthcare personnel. By proactively managing credentialing information available to healthcare workers, such systems help ensure that healthcare personnel administering telemedicine services are properly qualified and certified to do so. Additionally, tracking systems alert telemedicine practitioners when certification renewals are due, helping them maintain their regulatory and compliance sponsorship status.
Apart from monitoring and reporting on the credentials of healthcare professionals, certification tracking solutions also help compliance teams manage voluntary accreditations and certifications that may be required by healthcare systems. As an example, various states may require physicians providing telemedicine services to obtain certain certifications or validations of their credentials such as CME accreditation. Having a unified system to track and manage these certifications helps to ensure that healthcare personnel is kept abreast of the latest requirements and regulations.
By adopting certification tracking solutions, telemedicine practitioners can reduce the risk of non-compliance with regulatory and legislative obligations. This helps to ensure that telemedicine practitioners are properly qualified and competent to provide care and that their services are compliant with the requirements set forth by healthcare regulations. By mitigating compliance risk through appropriate systems, telemedicine operations can ensure better business sustainability and long-term success.