In the rapidly evolving telehealth industry, sound managerial practices are more crucial than ever. For teams that are seriously committed to sustained success, incorporating certifications into their management processes will be necessary. The decision to not integrate certification can result in severe losses in terms of venture capital, costly delays in implementation, and ultimately, stagnant growth.
Before delving deeper into the risk, it is important to understand exactly what certification methodology entails. Simply put, certification is a program of verification that ensures a product or system meets a series of predetermined standards. This verification is often the first step towards accreditation, which is the formal process by which a clinical service is given the government-sanctioned ‘ok’ to operate. Though states have varying threshold criteria and stringent regulations, if a telehealth provider meets the qualifications, they may be able to practice without entirely fulfilling a state’s requirements.
If a telehealth provider opts to not integrate certification, several costly implications are likely to arise. For instance, necessary venture capital will not be attracted if the telehealth provider displays a negative attitude towards harnessing best practices. Investors are highly risk-averse and are looking for signs of compliance with standard operating procedures, lest they face serious financial losses if the telehealth provider gets accused of negligence. As venture capital is needed to launch and expand initiatives, an absence of it could significantly limit success.
The lack of proper adherence to regulation will also cause extensive delays in turning an idea into reality. Compliance with standards is necessary for any new venture, and establishing a top-notch image of a telehealth provider is further contingent upon a thorough, official certification procedure. Should the telehealth provider be unaccredited, not only will the process of becoming accredited be protracted, but the provider may face hefty fines from pertinent authorities.
Without certification, the growth of the team may be stagnated. On the surface, this is because patients will be hesitant to get care from an unverified entity. Digging deeper, certification methodology is one way to ensure effective training of staff, human resource management, fair compensation of employees, and convenient patient administration. Weak operational systems prevents the delivery of high-quality service, and patients usually will not have the patience to stick around and bear with delays associated with a lack of certification.
In summary, the risk of not integrating certification into management of a telehealth provider could result in the forfeiture of venture capital, burdensome delays in the launch of initiatives, and a slow down or even the cessation of growth. Despite the far-reaching implications, it is not too late to turn things around. By actively embracing certified best practices and methods, teleservices providers can ensure that their teams are well-equipped for success.