The American Board of Certification for Gastroenterology Nurses (ABCGN) Deploys Certemy As Their Online Software Platform For Professional Certification Management

LOS ANGELES, CA—January 27, 2021—Certemy, a leading provider of certification management software for professional certification boards, is pleased to announce that ABCGN has deployed Certemy as their online software platform for professional certification. Certemy is now helping ABCGN process initial certifications and recertifications for 4,000 healthcare professionals with higher completion rates, fewer errors, and lower administrative costs. Having fine-tuned their Certemy solution, the board expects to reduce the time required to process recertifications by up to 75% in 2021.

“We wanted to upgrade an outdated system that no longer met our requirements,” said Heather Rich, Executive Director of ABCGN. “Certemy’s modern, cloud-based certification and recertification software system has helped us significantly reduce processing times and provides the flexibility we needed to change program requirements in minutes without IT help or change orders. Certemy has helped us become an innovator and sets us up well for the future.”

ABCGN Problems Solved By Certemy

ABCGN wanted to replace their 12-year-old homegrown solution with a modern, independent, web-based system that was easy to change or extend without change orders or custom programming. ABCGN also wanted a platform that would proactively guide candidates through their certification or recertification requirements to reduce the volume of emails and phone calls from candidates wondering what to do next and with automated reminders to keep everyone on track. ABCGN also wanted a solution that would allow candidates to upload Continuing Education Units (CEUs) as they completed them rather than all at once. ABCGN also wanted a fully automated real-time registry to streamline third-party verification request processing.

Finally, ABCGN wanted a platform that automatically generates digital certificates for successful candidates when the board approves their certification or recertification submission. These electronic certificates are more convenient for busy nurses who might need their certificate in a hurry. They also eliminate the need for ABCGN staff to visit the office to print and mail physical certificates, especially useful when COVID restrictions are in place.

Certemy’s Certification Management Solution for ABCGN

Certemy solved all these problems and more for ABCGN. Specifically, Certemy provides the following features and benefits:

• Certemy provides ABCGN staff and their healthcare professionals with a standard system to track every new application, so both parties are always on the same page. The shared database eliminates the need for staff to review email threads and paper records to understand the status of a particular application.
  
  
• ABCGN candidates can complete forms and sign documents electronically, with instant updates to the certification database, saving everyone significant time and effort.
  
  
• ABCGN staff can instantly request additional or corrected information via email alerts as they review submissions, rather than make notes and send emails or letters later.
  
  
• ABCGN candidates can upload some or all of their CE certificates of completion at any time and in any sequence.
  
  
• Certemy provides dashboards and reports that help ABCGN track application and certificant status at a glance and lets them proactively identify and resolve issues as they arise.
  
  
• Certemy automatically generates and saves a digital certificate for each successful candidate online in a digital wallet, so ABCGN does not have to print and mail physical cards. Candidates can download and print their certificates the moment their application is approved.
• ABCGN staff can now work from home if circumstances make it difficult or impossible for them to work in the office.
  
  

Why did ABCGN choose Certemy?

ABCGN came to Certemy after reviewing other solutions that offered similar functionality but with less configurability and higher costs.

• Reasonable Annual Cost with No Upfront Fees — Like many professional certification boards operating on a tight budget, ABCGN needed affordable and predictable annual pricing. They also wanted to avoid substantial up-front fees for setup and training. Certemy offers annual all-in-one pricing that includes implementation, training, support, and monthly software updates.
  
  
• Comprehensive Cloud-Based Solution — ABCGN wanted a solution that provided everything they needed to automate their certification and recertification programs from beginning to end. Certemy’s modern, cloud-based software platform includes centralized data and document management, online forms for data capture, document uploads, automated task reminders, CE tracking and auditing, integrated payment processing, electronic signatures, website integration, and more. The board also wanted a cloud-based solution with iron-clad data security.
  
  
• Modern, User-Friendly Interface — ABCGN wanted to provide candidates and board staff with a modern, mobile-friendly user interface that was simple to use and easy on the eye. They especially liked Certemy’s checklist paradigm for presenting requirements to candidates. This checklist approach makes it easy for candidates to see what they have done, where they are in the process, and what they still need to do.
  
  
• Ability to Change Credentials in Minutes Without Programming — ABCGN loved Certemy’s visual configuration approach that allows non-technical board staff to make changes to existing credentials in minutes and build entirely new credentials in hours — without programming.
  
  

About the American Board of Certification for Gastroenterology Nurses (ABCGN)

The American Board of Certification for Gastroenterology Nurses (ABCGN) awards the only professional certification for gastroenterology nurses, which validates the highest standards of patient care, and recognizes the caregivers who demonstrate this commitment through CGRN achievement. It is an independent board established in 1986 to administer the Certified Gastroenterology Registered Nurse (CGRN) program.