The telehealth industry is rapidly evolving, which makes the implementation and utilization of a certified management system in the field essential. Unfortunately, many organizations in the industry are yet to meet the standards of a requirement of implementing a proper system specifically designed to manage certification requirements. Without the introduction of such a system, organizations could be leaving themselves at risk of potential harm through incorrect or incomplete certification management.
Certification management has become an integral aspect of telehealth, due to an increased demand for the services it provides. Certifications can help establish trust and quality standards for clients looking for telehealth services. Consequently, it is important that organizations within the telehealth industry have appropriate management systems in place to ensure the proper and secure implementation of certifications.
Most often, organizations tasked with managing certifications are guilty of using manual or outdated, spreadsheet-based processes. This may be due to lack of, or underutilization of technology. The difficulty becomes evident when attempting to manage a large number of certifications, which can create inaccuracies or gaps in the data, leading to errors or omissions throughout the entire process. Furthermore, manual processes can be subject to human errors, which can cause even more complications than the ones caused by technological barriers.
Without a proper certification management system, organizations within the telehealth industry may struggle to uphold professional standards. Without an efficient way to manage the numerous certifications associated with telehealth, organizations may be unable to ensure that employees remain certified in the services provided. Moreover, not having an organized and secure system can also leave room for discrepancies due to incorrect record keeping or lack of communication between the organization and certifying bodies.
Finally, a lack of a certification management system in the telehealth industry can lead to potential financial losses due to inaccurate records and incorrect payments. For instance, mismatched payments, late fees and missed payment deadlines can increase a company’s costs. Furthermore, vendors are not able to properly track and monitor expired certifications, resulting in services rendered that have not been authorized.
To summarize, it is critical for telehealth organizations to implement an appropriate certification management system. Not doing so can lead to a number of issues, including financial losses, inaccuracies in certification, errors due to outdated processes, and lack of trust among the organization’s customers. Ultimately, the implementation a certified management system is essential in order to ensure a successful and compliant telehealth practice.