Telehealth Compliance

Staying compliant with applicable licensing and certifications is a critical component of operating a successful business in the telehealth industry. Without this process in place, it can lead to the unraveling of the financial position of a Telehealth organization. Directors of Finance should keep a close watch not only on their budgets but also on compliance requirements and leverage solutions that have been developed to help organizations stay compliant.

If Telehealth organizations ignore their compliance obligations, they risk serious financial and legal consequences, including hefty fines, a damaging reputation, and even the potential of being shut down. Compliance regulations differ from state-to-state, and are ever-evolving based on changes in the markets and governing bodies. Keeping pace with the relevant certifications and licenses requires an organization to have a clear view of the renewals and expirations, and to ensure these are actively monitored and managed.

To address these risks, certification management solutions should be leveraged by leaders in the telehealth industry. Not only do these solutions provide visibility into the compliance requirements, but they also act to eliminate the manual effort associated with room for human error. Automated processes ensure that Telehealth organizations stay compliant with all its obligations, monitor renewals and expirations and associated due dates, and validate the certifications of its providers.

Having an organization-wide vision of an individual’s licensing is paramount for Telehealth organizations, as this ensures that all providers have the necessary qualifications and are allowed to practice in their respective states. Being able to review and keep a historical record allows organizations to pull up any relevant paperwork and verifications quickly, in the event of a government audit.

It becomes even more critical in today’s ever-evolving healthcare industry with changes in the way providers are compensated, health plans and delivery systems rearranged, and newly-created regulations. Whenever those changes occur, Telehealth organizations must be certain their providers are certified to remain compliant.

Certification management solutions can help. By providing the data to offset primary source verifications and other due diligence, organizations can have the assurance that providers are currently licensed to practice within the given state, and have valid certifications as required by the governing bodies.

In conclusion, certification management solutions should be understood as critical components of operating a successful business within the telehealth industry. By staying compliant with certifications and licensing, organizations can avoid legal and financial consequences, and operate with the assurance that their providers are both qualified and qualified.