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Getting started guides and how-to videos for administrators.
Please contact your Certemy support representative if you need a specific video that isn’t currently included in this library.
Learn how to add new users to your Certemy account.
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What to expect when logging into Certemy for the first time.
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What to expect when logging into Certemy after initial registration is complete.
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How to log out of your Certemy account.
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Learn how to switch between multiple roles without having to log in or out of your Certemy account.
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Learn the basics of how to navigate within your Certemy account.
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Quick review of the forgot or reset password functions in Certemy.
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An overview of users list navigation, filters and search capabilities.
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Learn about Certemy's "impersonation" feature, which allows administrators to log in as their individual end-users.
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Watch an overview of the Testing Menu navigation options and their purpose.
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Learn how to navigate to your Verification List to see submissions ready for administrator review and approval.
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Learn how to search and/or filter the Verification List items to locate a specific job for administrator review and approval.
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Watch an overview of the Testing Menu navigation options and their purpose.
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Learn how to quickly identify, review and approve Special Accommodation requests.
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Learn how to identify, review and approve Testing module submissions that require administrator action.
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Learn how to quickly identify and complete administrator portions of Special Accommodation requests.
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Learn how to identify and complete Testing module submissions that require administrator action.
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Assign testing workflows to individuals for their review and completion.
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Watch an overview of standard reporting screens and functions in the Testing module.
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Watch an overview of standard dashboard screens and functions in the Testing module.
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