Technician License Compliance and Onboarding

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Tom Gibbons, President of F&W Pest Control, discusses how to automate employee compliance, onboarding, and career path development.

About Tom Gibbons

Tom has been involved in the pest management industry for most of his life, having spent many of his childhood summers working for both his father and grandfather at their family-owned business. Tom went on to earn an M.S. degree in Management Information Systems at Clark University in Worcester, Massachusetts.

Now, with over 35 years of full-time experience in the pest industry, and an acknowledged industry expert in the application of software technology to optimize pest management operations, Tom divides his time between pest management software consulting and co-managing Massachusetts-based F&W Pest Control, his fourth-generation family owned and operated business. His background includes over 12 years of leadership positions with the New England Pest Management Association where he served as Director from 1988-1991, Treasurer 1992-1996, President 1997-1998, and Past President from 1999-2000.

About F&W Pest Control

F&W is a fourth-generation, family owned & operated pest management business based in Massachusetts. For over 75 years, F&W has helped home and business owners manage and eradicate pests from their property. F&W builds a partnership with each client — a fact underscored by their promise to work with each account until they have delivered total satisfaction.

About Certemy

Certemy is a leading provider of affordable, easy-to-use certification management software for professional certification boards. Our platform streamlines and automates certification workflows to help certification boards become more efficient, transparent, and agile while reducing IT costs and administrative burdens.

Certemy delivers the lowest cost of ownership for any comparable solution with predictable Software-as-a-Service (SaaS) pricing with no implementation, training, or change fees. We also provide the only certification management solution that allows board staff to change application and renewal processes themselves without IT help or programming. Our platform scales to support boards of every size — from those managing a few hundred professionals to those managing over 100,000.

An active member of the credentialing community, Certemy is a proud member of The Council on Licensure, Enforcement and Regulation (CLEAR), the Institute for Credentialing Excellence (ICE), and the Association of Test Publishers (ATP). Learn more about Certemy at