CCAPP Credentialing Selects Certemy to Implement NARR 3.0 Certification Standard

Interest In Learning More?

Learn how much you could save with automated workflows related to license and certification verifications. 

CCAPP Credentialing is using Certemy to reduce the time and cost of certifying recovery residences by automating the implementation of the NARR 3.0 recovery home certification process for 245 residences throughout California.

COSTA MESA—February 6, 2020—Certemy, a leading provider of Software-as-a-Service (SaaS) certification management software for professional certification boards, announced today that CCAPP Credentialing is now using Certemy to eliminate paper and reduce administrative costs by automating their implementation of the NARR 3.0 certification process for recovery residences.

CCAPP Credentialing has also been using Certemy since 2017 to automate certification program applications and renewals for over 20,000 addiction counselors throughout California. CCAPP Credentialing also uses Certemy to automate candidate registration and tracking for the International Certification & Reciprocity Consortium (IC&RC) exam. Representing more than 50,000 professionals, IC&RC is the global leader in the credentialing of prevention, substance use treatment, and recovery professionals.

“CCAPP Credentialing chose Certemy to automate the NARR 3.0 certification standard because it allows our certified homes to upload documents with easy links to templates that we have pre-approved for 3.0 standards adherence,” said Sherry Daley, Senior Director, CCAPP Credentialing. “Certemy allows our users to upload all the documents that 3.0 requires AND gives our site inspectors an integrated tool that they can use on their cellphones to complete site inspections for those certification items that are not paper-based. We save staff time because Certemy automatically messages our homes when renewals are coming due, prompting them to get complete their recertification requirements before they expire. This saves us time and money. We couldn’t be happier!”

Certemy NARR Solution Benefits & Features

  • Out-of-the-box implementation of the complete NARR 3.0 specification, including agreements, agreement templates, document uploads, and site inspections.
  • Easy-to-use editor for changing NARR certification requirements or automating other non-NARR certification requirements.
  • Automated reminders that keep affiliate staff and recovery residence administrators on time and task.
  • Centralized online document storage to help affiliates and recovery homes go paperless.
  • Mobile-friendly user interface for site inspectors and recovery residence administrators.
  • Integrated payment processing to simplify online fee collection.
  • Dashboards and reports to help track compliance and spot problems.
  • Easy integration with affiliate websites and other systems as required.


To learn more about Certemy’s certification management software solution for NARR affiliates and recovery homes, please visit To schedule a personal consultation and product demonstration using your business-specific certification workflows, please pick a date and time at

About CCAPP Credentialing
CCAPP Credentialing is one of the largest drug and alcohol credentialing boards in the Nation. CCAPP Credentialing is approved by the California Department of Health Credentialing to process over 10,000 credential applications and renewals annually. Learn more about CCAPP Credentialing at

About NARR and NARR 3.0
The National Alliance for Recovery Residences (NARR)’s mission is to support persons in recovery from addiction by improving their access to quality recovery residences through standards, support services, placement, education, research, and advocacy. NARR is committed to developing and maintaining a national standard for all levels of recovery housing. The term “recovery residence” denotes safe and healthy residential environments in which skills vital for sustaining recovery are learned and practiced in a home-like setting, based on Social Model principles. The Social Model is fundamental to all levels of recovery residences. Social Model philosophy promotes norms that reinforce healthy living skills and associated values, attitudes, and connection with self and community for sustaining recovery. The NARR Standard 3.0 operationalizes the Social Model across four Domains, 10 Principles, 31 Standards, and their individual rules. The Standard is tailored to each of NARR’s four levels. Learn more about NARR at

About Certemy

Certemy is a leading provider of affordable, easy-to-use certification management software for professional certification boards. Our platform streamlines and automates certification workflows to help certification boards become more efficient, transparent, and agile while reducing IT costs and administrative burdens.

Certemy delivers the lowest cost of ownership for any comparable solution with predictable Software-as-a-Service (SaaS) pricing with no implementation, training, or change fees. We also provide the only certification management solution that allows board staff to change application and renewal processes themselves without IT help or programming. Our platform scales to support boards of every size — from those managing a few hundred professionals to those managing over 100,000.

An active member of the credentialing community, Certemy is a proud member of The Council on Licensure, Enforcement and Regulation (CLEAR), the Institute for Credentialing Excellence (ICE), and the Association of Test Publishers (ATP). Learn more about Certemy at