The North Dakota State Board of Funeral Service Deploys Certemy As Their Online Software Platform For Professional Licensing Management

LOS ANGELES, CA—February 16, 2021—Certemy, a leading provider of professional and occupational licensing management software for state licensing boards, is pleased to announce that the North Dakota State Board of Funeral Service is now using Certemy as their online software platform for professional licensing. Certemy is helping the Board process license renewals faster with 100% completion rates and fewer errors.

“Certemy makes it much faster and easier for our licensees to renew online,” said Dale G. Niewoehner CFSP, Executive Secretary, North Dakota State Board of Funeral Service. “It also saves me considerable time and effort. The automated reminders alert licensees when it’s time for them to renew, and the instant digital license wallet card saves me days of work typing and mailing new wallet cards.”

Problems Solved by Certemy for the North Dakota State Board of Funeral Service

The biggest problem Certemy solved for the Board was too much paper and preparation work in mailing to and from the license holder. Their annual renewal period required days spent printing and mailing out renewal applications. The manual process continued with opening returned applications, reviewing applications, manually entering new data into a ledger, typing renewal cards, and banking checks and money orders.

Certemy’s Professional Licensing Management Solution

Certemy solved all these problems and more for the Board. Specifically, Certemy provides the following features and benefits:

• Licensees can now submit their applications and supporting documentation online instead of physically mailing them. Online submissions mean faster approvals and a guaranteed 100% record retention. It also makes it easy for both parties to check submission status and review evidence documents in minutes rather than hunting through emails and filing cabinets.
  
  
• Certemy provides the Board Executive Secretary and licensees with a standard system to track every renewal, so both parties are always on the same page. The shared database eliminates the need to review email threads and paper records to understand a particular renewal’s status.
  
  
• Licensees can complete forms and sign documents electronically, with instant updates to the system database, saving everyone significant time and effort.
  
  
• The Board can review applications and other documents as soon as they are submitted online rather than waiting for them to arrive in the mail.
  
  
• The Board can request additional or corrected information in real-time via email alerts as they review submissions, rather than make notes and send emails or letters later. Certemy stores these information requests online in case of an audit.
  
  
• Certemy provides dashboards and reports that help the Board track their licensing program’s status at a glance and lets the Board Executive Director proactively identify and resolve problems as they arise.
  
  
• Certemy automatically generates and saves a digital license card online, so the board does not have to print and mail physical wallet cards.
  
  

Why did the Board choose Certemy?

The Board came to Certemy after reviewing other solutions that offered cost more and offered more features than they needed.

• Friendly Staff with Industry Experience — The Board found the Certemy sales team to be friendly and knowledgeable. Our team includes former state regulators who understand licensing board challenges and work diligently to translate that inside knowledge into software that solves real-world needs with no unnecessary bells and whistles.
  
  
• Low Annual Fee with No Setup Costs — Like most state boards operating on a tight budget, the Board needed affordable and predictable pricing. Certemy offers annual all-in-one pricing that includes implementation, training, support, and monthly software updates.
  
  
• Comprehensive Solution — The Board wanted a solution that provided everything they needed to automate their online licensing process from beginning to end. Certemy’s professional licensing management software platform includes centralized data and document management, online forms, document uploads, automated task reminders, CE tracking and auditing, integrated payment processing, electronic signatures, real-time licensee registry, website integration, and more.
  
  

About the North Dakota State Board of Funeral Service

The North Dakota State Board of Funeral Service regulates the licensure and practice of embalming in North Dakota. The Board also regulates funeral establishments, crematoriums, and chapels that provide viewing and visitation services.